Covid 19 Protocols

Windmill Homecare Coronavirus (COVID-19) Protocols

Windmill Homecare is continually keeping up to date on all new developments concerning Coronavirus (COVID-19) in Ireland.

We are committed to reducing the virus-related exposure to our homecare team members and our service users by constantly reviewing and monitoring the government guidelines set out by the HSE and we have appropriate contingency plans to deal with the ever changing situation to ensure we maintain supports to our service users and their families.

The Windmill Homecare team are given ongoing education and training guided by government guidelines in conjunction with the health authorities (HSE) with appropriate handwashing technique, personal protective equipment use, procedures for service users safety and reporting of homecare team and service users symptoms.

Some protocols to follow:

Washing your hands often with soap and water for at least 20 seconds. Cover your cough or sneeze with a tissue, dispose of the tissue in a bin, or sneeze into the curve of your elbow, then wash your hands. Refrain from touching your eyes, nose and mouth. Disinfect regularly all frequently touched objects and surfaces.

If any of our Homecare team has a positive, confirmed diagnoses of Coronavirus our Client Care Coordinator will compile a list of all service users and our team members that the affected person has been in contact with up to 14 days previously and this will be reported to HSE in accordance with government guidelines.

Windmill Homecare understands it is a worrying time for our service users and their families but you can be confident  that the safety of our service users and our team is paramount. We will continue to follow the advice of the Health Service  Executive (HSE).

If you have any questions exclusively associated to the Coronavirus, you can go directly to the Gov.IE Website.